Shipping policy
This Shipping Policy explains how orders are processed, shipped, and delivered from our store. By placing an order with us, you agree to the terms outlined below.
1. Shipping Availability
We currently ship within the United States only. At this time, we do not offer international shipping.
2. Order Processing
Orders are typically processed within 1 to 2 business days after payment has been successfully completed. Processing times may vary during high order volume periods, weekends, holidays, or if additional verification is required.
Once your order has been processed, it is prepared for shipment from our fulfillment warehouse.
3. Fulfillment and Shipping Origin
Orders are shipped from our manufacturer or fulfillment warehouse. This allows us to process orders efficiently and deliver products as quickly as possible.
Please note that the shipping origin may vary depending on product availability and warehouse routing, but all orders are handled through our approved fulfillment process.
4. Shipping Methods and Delivery Times
We currently offer the following shipping options for U.S. orders:
Standard Shipping
Estimated delivery time: 5 to 10 business days
Fast Shipping
Estimated delivery time: 5 to 7 business days
Delivery times are estimates only and begin after the order has been processed and shipped. Business days do not include weekends or public holidays.
5. Shipping Rates
Shipping rates are shown at checkout and may vary depending on the order, destination, and shipping method selected.
Any applicable shipping costs will be calculated before you complete your purchase so you can review the total amount in advance.
6. Tracking Information
If tracking is available for your order, you will receive a shipping confirmation email with tracking details once the package has been dispatched.
Please allow time for the carrier to update tracking information after the order has shipped, as tracking may not appear immediately.
7. Delivery Delays
While we work to ensure timely delivery, delays may occasionally happen due to carrier issues, weather conditions, holiday volume, warehouse processing delays, or other factors outside our control.
Delivery timeframes are estimates and are not guaranteed.
8. Incorrect Shipping Information
It is the customer’s responsibility to provide accurate shipping details at checkout. Please make sure your name, address, apartment or unit number, and contact information are correct before placing your order.
We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
9. Lost or Missing Packages
If your package is marked as delivered but has not been received, please first check with neighbors, household members, building staff, or your local carrier.
If the package still cannot be located, contact us as soon as possible so we can review the issue and help where appropriate.
10. Contact Us
If you have any questions about shipping, delivery, or tracking, please contact us at:
contact@spesotech.store