Payment Policy
This Payment Policy explains how payments are accepted, processed, and reviewed when you place an order through our store. By making a purchase on our website, you agree to the terms outlined below.
1. Accepted Payment Methods
We accept payment methods that are made available at checkout. The payment options shown to you may vary depending on your location, device, and the payment services supported at the time of purchase.
All payments must be made in full before an order can be processed and prepared for shipment.
2. Payment Authorization
When you place an order, your payment may be subject to authorization, verification, and fraud screening before the order is confirmed. In some cases, additional review may be required to protect both the customer and our store from unauthorized or suspicious transactions.
If a payment cannot be authorized or verified, the order may be delayed, placed on hold, or canceled.
3. Order Confirmation
Once your payment is successfully completed and your order is accepted, you will receive an order confirmation email. Receipt of an order confirmation does not guarantee shipment if an order later requires review for payment, availability, or verification reasons.
We reserve the right to refuse or cancel any order if payment issues, billing concerns, pricing errors, suspected fraud, or other operational issues are identified.
4. Billing Information
You are responsible for providing current, complete, and accurate billing information when placing an order. Incorrect or incomplete billing details may result in payment delays, failed transactions, or order cancellation.
If your billing information changes, it is your responsibility to update it before completing checkout.
5. Currency and Pricing
All prices displayed on our store are shown in the applicable currency presented at checkout unless otherwise stated. Product prices, shipping rates, taxes, and other charges are calculated based on the information available at the time of purchase.
We reserve the right to update prices, correct errors, or modify pricing information at any time without prior notice. However, changes will not affect orders that have already been accepted and successfully processed, unless a pricing error requires correction.
6. Payment Security
We aim to provide a secure checkout experience through trusted ecommerce technologies and payment processing providers. Payment information is processed through secure systems designed to help protect against unauthorized access and misuse.
However, no online payment method or electronic transmission is completely secure, and we cannot guarantee absolute security.
7. Failed or Declined Payments
A payment may fail or be declined for a number of reasons, including incorrect billing information, insufficient funds, expired payment methods, card issuer restrictions, verification failure, or technical issues during checkout.
If your payment is declined, you may try again using corrected billing information or a different payment method.
8. Chargebacks and Payment Disputes
If you believe there is an issue with your order or billing, we encourage you to contact us first so we can review the matter and attempt to resolve it directly. Unauthorized chargebacks, abusive disputes, or fraudulent payment claims may be reviewed and responded to with the relevant order, shipping, and account documentation.
9. Taxes and Additional Charges
Applicable taxes, shipping charges, and any additional fees will be shown during checkout where required. Customers are responsible for reviewing their order details carefully before submitting payment.
10. Contact Us
If you have any questions about billing or payments, please contact us at:
contact@spesotech.store